Privacy Policy

Introduction

This Privacy Policy (“Policy”) applies to ALTOA Solutions, Inc. (“ALTOA”, “we”, “us”, or “our”), a financial data analytics and business intelligence company based in Indianapolis, Indiana. This Policy was last updated in April 2025.

We are committed to protecting your privacy and personal information. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, altoasolutions.com (the “Site”), including when you submit information through contact forms or interact with our Site. By using the Site, you consent to the practices described in this Policy.

If you are a U.S. resident, please see the U.S. Addendum at the end of this Policy for details on your rights under applicable state privacy laws.

Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review it periodically to stay informed.

Personal and Non-Personal Information We Collect

What Is Personal Information?

Personal information is data that can identify you as an individual, such as your name, email address, phone number, or company details. We may collect personal information when you:

  • Submit a contact form or request information through the Site.
  • Email us directly with inquiries or requests.
  • Engage with us to schedule an appointment via our Book Now” form.

Examples of personal information include:

  • Name
  • Email address
  • Phone number
  • Company name or job title (if provided)

If you choose not to provide personal information, you may still use the Site, but certain features, like contacting us, may be unavailable.

What Is Non-Personal Information?

Non-personal information cannot identify you individually. We collect it automatically through your use of the Site, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on the Site
  • Referring website or search terms

We use this information to analyze Site usage, improve content, and enhance user experience. Because it is not tied to you personally, there are no restrictions on how we use or share non-personal information.

How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your inquiries or requests submitted through contact forms or email.
  • To schedule appointments or follow up on your interest in our services.
  • To communicate about our financial data analytics and business intelligence services.
  • To improve our Site’s functionality and content based on user interactions.
  • To comply with legal obligations, such as responding to lawful requests from authorities.
  • To protect our rights, property, or safety, or that of others.

Non-personal information is used to:

  • Analyze Site performance and visitor trends.
  • Optimize navigation and user experience.
  • Monitor the effectiveness of our web content.

How We Disclose Your Information

We do not sell, trade, or share your personal information with unrelated third parties without your permission, except as described below:

  • Service Providers: We may share personal information with trusted third-party vendors who assist with Site operations, such as hosting providers, email services, or analytics tools. These vendors are contractually obligated to protect your information and use it only for the services we request.
  • Legal Obligations: We may disclose personal information if required by law, court order, subpoena, or other legal process, or to comply with anti-fraud or regulatory requirements.
  • Business Transfers: In the event of a merger, acquisition, or sale of ALTOA’s assets, your personal information may be transferred to a third party as part of the transaction, with protections to maintain confidentiality.
  • Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users or others, such as in response to suspected illegal activity.

Non-personal information may be shared with third parties for analytics or Site improvement without restriction.

Cookies and Other Tracking Technologies

We use cookies and similar technologies (e.g., web beacons) to collect non-personal information about your Site usage. Cookies are small text files stored on your device that help us understand how you navigate our Site. For example, cookies may track:

  • Pages you visit
  • Time spent on the Site
  • Links clicked

We use this data to improve Site performance and user experience. You can manage cookies through your browser settings to accept, decline, or delete them. Note that disabling cookies may limit some Site features. For more information, visit aboutcookies.org.

We may use third-party analytics tools (e.g., Google Analytics) that set their own cookies. These tools collect non-personal information, shared only in aggregated, anonymous form. We do not control third-party cookies, so please review their privacy policies for details.

We do not currently respond to browser “Do Not Track” signals, as our data collection is limited and primarily non-personal.

Security of Your Information

We implement industry-standard technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access. These include secure servers, encryption for data transmission, and restricted access to personal information by authorized personnel only, who are bound by confidentiality obligations.

However, no online system is completely secure. We cannot guarantee that your information will remain inaccessible to unauthorized parties, especially when transmitted over the internet. You share information at your own risk, and we are not liable for breaches beyond our reasonable control.

Links to Other Websites

Our Site may contain links to external websites not operated by ALTOA. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

Retention of Your Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, such as responding to your inquiry or complying with legal obligations. For example:

  • Contact form data is kept until your request is resolved, unless further engagement occurs.
  • Analytics data is retained in aggregated form for Site improvement, typically for up to 24 months.

We delete or anonymize information when it is no longer needed, unless required by law (e.g., tax or regulatory compliance).

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal information, subject to legal exceptions.
  • Portability: Obtain your personal information in a structured, machine-readable format.
  • Restriction: Limit how we process your information in certain cases.
  • Objection: Object to processing based on legitimate interests, such as marketing.

To exercise these rights, contact us at the details below. We may need to verify your identity to process your request, such as confirming your email address. If you believe we’ve mishandled your information, you may file a complaint with a relevant data protection authority.

Children’s Privacy

Our Site is not designed for or directed at children under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe we have such information, please contact us immediately to request its deletion.

Changes to This Policy

We may revise this Policy to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated “last revised” date. Significant changes will be highlighted on our homepage for 30 days. Please check back regularly to stay informed.

Contact Us

For questions about this Policy or to exercise your privacy rights, please contact us at:

ALTOA Solutions, Inc.
Indianapolis, IN 46204
Email: privacy@altoasolutions.com
Phone: 1-765-346-0124

U.S. Addendum

This U.S. Addendum applies to U.S. residents and supplements the above Policy, providing information required by state privacy laws, such as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Collection, Disclosure, Selling, and Sharing

In the past 12 months, we have collected the following categories of personal information, as described in the main Policy:

  • Identifiers: Name, email address, phone number, IP address.
  • Professional Information: Company name, job title (if provided).
  • Internet Activity: Pages visited, time spent, browser type, referring sites.
  • Geolocation Data: Approximate location derived from IP address.

We disclose these categories to:

  • Service Providers: For hosting, analytics, or email services, under strict confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Partners: In case of a business transfer (e.g., merger).

We do not “sell” personal information for money. However, under some state laws, sharing non-personal information (e.g., IP addresses) with analytics providers like Google Analytics may be considered a “sale” or “sharing” for targeted advertising. We use such tools to improve our Site, not to profile users. To opt out, adjust your browser settings to block cookies or contact us.

We do not knowingly collect, sell, or share personal information from minors under 16.

Sources of Personal Information

We collect personal information directly from you (e.g., via forms), automatically from your device (e.g., cookies), or from third-party analytics providers in aggregated form.

Purposes for Collection

We collect personal information to:

  • Respond to your inquiries and provide services.
  • Improve Site functionality and user experience.
  • Analyze usage trends anonymously.
  • Comply with legal obligations.
  • Protect our business and users.

Retention

Our retention practices are outlined in the “Retention of Your Information” section above.

Use of Sensitive Information

We do not collect sensitive personal information (e.g., racial data, health information) unless voluntarily provided in a contact form for a specific purpose (e.g., describing your business needs). Such information is used only to respond to your request and is not shared beyond necessary service providers.

Your U.S. Privacy Rights

As a U.S. resident, you may have the following rights, subject to state law (e.g., CCPA/CPRA):

  • Know: Details about what personal information we collect, why, and with whom we share it.
  • Access: A copy of your personal information.
  • Correct: Fix inaccurate information.
  • Delete: Remove your information, with exceptions (e.g., legal retention).
  • Portability: Receive your information in a usable format.
  • Opt-Out: Stop any “sale” or “sharing” of your information for targeted advertising (e.g., by disabling cookies).
  • Non-Discrimination: Equal treatment when exercising these rights.

To exercise these rights, email us at privacy@altoasolutions.com or call 1-765-346-0124. We will verify your identity (e.g., matching your email) to prevent fraud. California residents may also use an authorized agent to submit requests, with proof of authorization.

If we deny your request, you may appeal by emailing us with “Appeal Request” in the subject line. If unresolved, you can contact your state’s attorney general (e.g., California Attorney General).